Frequently Asked Questions


What are the answers to the        Answers:   A Postage Stamp... and Water

riddles on our building door?

 

When are you open?

We are open for bookings Monday-Friday from 2pm-10pm and on Saturdays from 10am - 10pm. If you would like to schedule a special event during a weekday morning, please call us for booking. Make sure to book your Escape Room Adventure 24 hrs in advance.


What about kids?

Our Escape Experiences aren't designed for a group of kids to complete together. They are pretty challenging. However, they aren't scary or inappropriate. Kids from ages 8-12 are encouraged to play along with their families. Younger children are welcome to come but may be bored during the experience. All participants under the age of 18 will have to have a waiver signed by their parents. Children 5 and under are free.


How much does it cost?

The cost is $25 per player, tax included. Payment is due upon booking.


What is your cancellation policy?

All bookings and games are non-refundable. Due to the nature of our business, cancellations, no-shows and late arrivals cannot be reimbursed. To ensure a positive and fun gaming experience, we suggest arriving 15 minutes prior to your time slot. 


Will I really be locked in a room?

Well, no. You will not be physically locked in the escape room, the fire marshal assured us that would be a bad idea :) You will be safe and free to leave at any time.


Do you do special events?

Yes - we sure do! We love to help people celebrate birthdays, graduations, engagements, and anything worth celebrating. Contact us and we'll help you create a memorable experience.


Will there be other people in the room?

Each room has e certain number of spots available. If your group does not reserve all the spots for that room, then it is possible that other people will reserve the remaining spots.


How long will it take?

We recommend that you arrive 15 minutes before your start time for a briefing. You will be in the escape room for 60 minutes. Following the experience there will be another 15 minutes for debriefing and pictures.


Do the rooms ever change?

Yes! If you've already conquered all our current room adventures, you're in luck! We regularly open new rooms to offer more opportunities for great experiences. Our rooms usually run for about a 6 month period.  Stay tuned on our website or Facebook page to be the first to hear about new rooms!


Is it scary?

Are you scared of a little fun?  :)  Our rooms are not designed to be scary or feel "haunted" but to be fun for everyone.


Is it physically demanding?

No, the Escape Rooms do not require running, jumping, or physical strength. However, you may need to bend over or lift small things in order to escape.


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