As a leading provider of escape room group activities in Northwest Arkansas, privacy and data protection are of the utmost importance to us at the NWA Escape Room LLC.

 

This Privacy Statement details NWA Escape Room LLC’s policies with respect to the handling of personally identifiable information ("Personal Information") submitted to or otherwise collected by NWA Escape Room LLC via NWA Escape Room LLC's website(s), mobile application(s), and/or in the course of providing its payment processing, payment security and fraud management solutions and services (collectively the “Services”). NWA Escape Room LLC will use and disclose Personal Information in accordance with the terms of this Privacy Statement.

Personal information we collect:

Personal Information is information which can be used to identify an individual. We collect Personal Information any time the Services are used. The Personal Information collected is information provided to us directly by individuals. The collection of Personal Information described herein is necessary for use of the Services. This information includes but is not limited to:

  • Consumer Name

  • Contact information (such as email address, phone number, and mailing address)

  • Order and payment information

We also collect or compile other information about you (such as enrollment numbers or demographic group information) which does not identify you. We may use or share any other information with third parties for any lawful purpose.

 

Use of cookies

 

NWA Escape Room LLC and its third party service providers use certain tools to collect information about users browsing our website. These tools use cookies which are small text files that are stored on a user’s computer hard drive. The cookies are used, among other things, to improve website performance, to provide customized viewing options, to compile statistical reports on website activity, for fraud reduction or for security purposes. We also use cookies to recognize customers or a previous visitor of our website, or to pre-populate website forms. Such information may be disclosed to third parties to provide any of the activities mentioned above on behalf of NWA Escape Room LLC.

To find out more about cookies, including browser-specific instructions on how to restrict or block cookies, go to http://www.allaboutcookies.org. Remember, though, without cookies, users may not be able to take full advantage of all of our website features.

We may also use locally stored objects (sometimes referred to as “Flash cookies”) for security and fraud detection purposes. Flash cookies are not managed through web browser settings. Please visit Adobe’s Flash Player Help website for help with managing Flash cookies.

How we use personal information

NWA Escape Room LLC primarily uses this information to provide the Services and related features and to

  • Facilitate the booking of escape room activities

  • Respond to requests and inquiries

  • Provide support services

  • Process payments for services

  • Administer promotions or contests

  • Facilitate social sharing functionality

  • Analyze and monitor Services usage and to make improvements

  • Help personalize our Services

  • Communicate about other NWA Escape Room LLC services or those of our affiliates or other third parties

  • To make contact, directly or through a third party vendor, to complete a survey or questionnaire

  • To communicate, directly or through a third party vendor, about NWA Escape Room LLC offerings, about general company news and industry trends, and to address responses to a survey or questionnaire

  • Perform other activities with consent

How we share personal information

We will only share Personal Information as described in this policy. Specifically, we may share Personal Information:

  • As necessary to perform the Services and to complete payment transactions

  • With companies and vendors that help us to operate our business by providing services such as website hosting, fraud screening, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services

  • With third parties that have contracted with NWA Escape Room LLC  to perform certain functions on our behalf

  • With third parties sponsors of promotions or contests where consent has been given

  • To comply with law or other legal obligations such as responding to subpoenas, or other requests from public and government agencies, including laws and other legal obligations outside a party’s country of residence

  • To protect our rights, operations or property, or that of our users

  • To investigate, prevent, or take action regarding potential or suspected illegal activities, fraud, threats to the personal safety of any person, or violations of the Service’s terms and conditions

  • With a purchaser of NWA Escape Room LLC (or the majority of NWA Escape Room LLC’s assets), a merger, or acquisition

  • With consent

Please note that any information posted to public areas such as on our social media pages may be seen by other visitors.

Choices

Users can choose not to provide us Personal Information when you use our website(s) or mobile application(s). However if the information request is not identified as optional and a user chooses to not provide required Personal information, then the user may not be able to use the features of the website or mobile application.

Users can opt out of receiving promotional emails from NWA Escape Room LLC by following the unsubscribe link in those email messages. 

Users can configure its browser to reject cookies, or to notify it when a cookie is set. However, if you reject cookies, the Services may not operate properly.

Accessing or editing personal information

NWA Escape Room LLC may be contacted at the email address at the bottom of this policy to request access to or that we update, or correct the Personal Information collected by our Services. Please note, that consistent with local law, NWA Escape Room LLC may retain Personal Information for auditing purposes, to troubleshoot problems, assist with investigations, enforce our policies or comply with legal requirements. Please note that we are not responsible for permitting the review, or the updating or deleting Personal Information provided to a third party, including any mobile application, social media platform, wireless service provider, or payment gateway.

Third parties and linked services

NWA Escape Room LLC is not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, including any Personal Information disclosed to other organizations through or in connection with the Services.

The inclusion of a link on the NWA Escape Room LLC website does not imply endorsement of the linked site or service by NWA Escape Room LLC.

Changes to this privacy policy

We may change this privacy policy at any time by posting an updated privacy policy.

Retention period

We will retain Personal Information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by applicable law or regulation.

Use of the services by minors

The Services are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Services.

 

You can contact us at the NWA Escape Room LLC at:

NWA Escape Room

4083 N Georgetown Sq. Suite 9

Fayetteville AR 72703

Or via email at:

nwaescaperoom@gmail.com

(479) 466-3555